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Terms of Service

Welcome to chadynasty.ca. These Terms of Service ("Terms") govern your use of our website and services. By visiting our site or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website.

1. Website Use
You must be of legal age in your region or have permission from a guardian to use this site. You agree not to use our site for any unlawful purpose or to harm ChaDynasty’s brand or operations.

2. Products & Orders
We offer specialty teas and tea-related goods. Product availability, pricing, and descriptions may change without notice. We reserve the right to limit quantities and cancel orders we believe violate our policies (e.g., bulk orders by resellers). Orders may be declined at our discretion.

3. Shipping & Delivery
We offer global shipping. Within Canada, we provide flat-rate shipping, free delivery above a set threshold, and local pickup in downtown Ottawa. Estimated delivery times are not guaranteed. For full details, refer to our Shipping Policy.

4. Returns & Refunds
Due to food safety and hygiene, we cannot accept returns of opened tea products. If an item is damaged, incorrect, or defective, please contact us within 7 days. More details are in our Return Policy.

5. Pricing & Payments
All prices are listed in CAD unless otherwise stated. Taxes and shipping fees may apply. Payments are securely processed through our e-commerce platform (Wix).

6. Accuracy of Information
We strive for accuracy in all listings and content. However, we do not guarantee all information is up to date or error-free. It is your responsibility to verify before making decisions.

7. Intellectual Property
All content, images, designs, text, logos, and other materials on our website are the property of ChaDynasty or its licensors. You may not use, copy, or distribute them without our written permission.

8. Comments & Submissions
If you share reviews or feedback with us, you grant us permission to use them for marketing or promotional purposes. We reserve the right to remove content we consider harmful, abusive, or misleading.

9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or practices.

10. Termination
We reserve the right to suspend or terminate access to our services for violation of these Terms or for any reason we deem appropriate.

11. Limitation of Liability
ChaDynasty is not liable for any direct, indirect, or consequential loss resulting from your use of our website or products, except as required by law.

12. Governing Law
These Terms are governed by the laws of Ontario, Canada.

13. Changes to Terms
We may update these Terms at any time. Please review them regularly. Your continued use of our website constitutes acceptance of any changes.

Contact Us
Questions about these Terms? Email us at:chadynasty.info@gmail.com

Last updated: June 25, 2025.

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Shipping

🇨🇦 Canada-Wide Delivery

  • We ship across Canada via trusted carriers..

  • Express shipping options are also available at checkout for faster delivery.

 

📍 Ottawa Customers – Enjoy Local Perks

  • Free local pickup is available at our ByWard Market location — no minimum required.

  • Same-day or express delivery may be available within central Ottawa (check availability at checkout or contact us directly).

 

We process orders within 2–3 business days. You’ll receive tracking details once your order ships.

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